In Europe, company faced significant operational hurdles with fragmented HR processes across five companies in the UK, France, Germany, Italy, and the Netherlands.

These challenges included:

• Limited Visibility: Separate entities operated with minimal insight into each other’s activities, resulting in inefficiencies like overlapping sales efforts.
• Disparate Processes: HR and management workflows varied significantly across locations, creating challenges in standardising operations.
• Data Silos: Critical employee data was spread across multiple systems, hindering decision-making and collaboration.

Company partnered with Jigsaw Cloud to implement SAP SuccessFactors through a phased, collaborative approach tailored to its unique matrix structure.

Implementation Timeline:

• Employee Central (2015): Consolidated employee data from five entities into a unified platform, creating a single source of truth.
• Performance and Goals (2016-2017): Enabled annual performance reviews and alignment of individual objectives with company strategies.
• Succession and Development (2017): Identified internal talent for management roles and created clear career pathways.
• Learning (2018): Launched a centralized platform offering over 200 training courses, including GDPR, Internet Security, and global leadership programs.
• Employee Central (2018-2019): Enhanced employee self-service capabilities, including leave and absence management.
• Recruitment (2019): Streamlined European recruitment processes to attract and engage top talent.

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Jigsaw Cloud’s Unique Contributions:

• Tailored Strategy: Aligned the deployment with their organizational goals and matrix structure.

• Phased Implementation: Modules were deployed incrementally, ensuring smooth transitions.

• Collaborative Approach: Strong communication and teamwork between customer and Jigsaw ensured seamless delivery.

• Technical Expertise: Adapted SAP SuccessFactors to fit their complex requirements.

Streamlined Operations

All employee data is now consolidated, allowing HR teams to make informed, real-time decisions.

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Improved Visibility

Managers and leadership can access up-to-date information across European entities, improving collaboration and oversight.

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Enhanced Employee Experience‍

Employees have greater control over their development plans, training, and HR needs.

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Succession Planning Success

Global Leader identified and developed successors for leadership roles, ensuring a smooth transition for key positions.

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Efficient Recruitment

Manufacturer identified and developed successors for leadership roles, ensuring a smooth transition for key positions.

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“This is the first time we can see employee data from all our European companies in a single place. We’ve got an up-to-date, single source of data that’s easy to search and simplifies key HR processes like training, development, and team structuring.”

“Our employees have more control over their development, and their hard work and specialist skills are more likely to get noticed by senior management.”

‍Systems Manager,

Global Manufacturer

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