Windsor, 24th June 2021 – Jigsaw Cloud is pleased to announce that it has become an SAP Litmos accredited partner. Under the new partnership Jigsaw Cloud will be able to offer the powerful learning management system to small and mid-sized businesses across the UK and beyond. Jigsaw Cloud will also offer full implementation, training and support services.

SAP Litmos is an eLearning solution, providing small and mid-sized businesses with a powerful learning management system, fuelled by an online course library and training content.

Powerful, yet easy-to-use, SAP Litmos works well for both admins and users, providing an off-the-shelf library of professionally created video-based courses across a wide range of subjects.

Commenting on the new partnership, Paul Rae Chairman and Founder of Jigsaw Cloud said,

“We’re very excited about the opportunity that our partnership with Litmos will provide – for us and our customers. What we love about Litmos is the intuitive, sophisticated eLearning features, especially the ability to offer online courses from any device – never has employee learning been so accessible.”

Paul Rae, Founder and Chairman

To find out more about SAP Litmos get in touch with the team today.

Award Presented at SAP® Customer Success Summit 2021 

London, 15th March 2021 – Jigsaw Cloud today announced it is the recipient of an SAP® EMEA North Award for Partner Excellence 2021 for Cloud Delivery. Awards were presented by SAP (NYSE: SAP) to the top-performing SAP partners in the EMEA North region that have made outstanding contributions to driving digital transformation for businesses that use SAP solutions. Recipients of this year’s awards have been – in partnership with SAP – helping customers adopt innovation easily, gain results rapidly, grow sustainably and run more simply with SAP solutions.  

“This is a phenomenal achievement for Jigsaw Cloud and demonstrates our commitment, skill and passion for delivering high quality implementations, even during incredibly challenging times,”
said Paul Rae, Founder & Chairman, Jigsaw Cloud.

“We look forward to continuing to work with SAP and our customers, as we continue to innovate and adapt.”

Selected from SAP’s wide-ranging partner base, nominations for the SAP Partner Excellence Awards were based on internal SAP sales data. A steering committee composed of regional and global SAP representatives determined winning partners in each category according to numerous criteria such as sales achievement and performance. Awards were presented in a variety of categories, including overall sales, innovation, technology, services and solution-specific areas.  

“Winning an SAP Partner Excellence Award shows how our partners continually raise the bar when it comes to demonstrating capabilities for delivering innovative new tech solutions and superb customer experiences,” said Veronique Hangard, head of channel for SAP EMEA North. “My congratulations go to Jigsaw Cloud for winning the award for Cloud Delivery category.” 

Jigsaw Cloud has worked with SAP for more than 20 years and has specialised in delivering SAP SuccessFactors solutions for human experience management solutions to the UK mid-market for more than 15 of those. 

Jigsaw Cloud received its award during the SAP Customer Success Summit 2021, a gathering of SAP executives, SAP field employees and partners. Formerly called SAP Field Kick-Off Meeting, this is SAP’s largest yearly sales meeting, intended to gain and exchange information on SAP’s strategy, sales methodology, business growth opportunities and product innovations as well as drive success during the upcoming year.  

Watch the Award Announcement below 👇

Since becoming an SAP Gold Partner in 2015, Jigsaw Cloud Limited has risen to become the 4th.largest SAP SuccessFactors re-seller, by customer number, world-wide. 

Jigsaw Cloud focuses on helping SMBs deliver an exceptional employee experience, by delivering the best practice Human Resources solutions in a simple and cost-effective way. 2018 has been an expectational year for our customers and we continue to deliver their success with passion, integrity and expertise. We saw 36 SuccessFactors projects go live and acquired a further 12 new customers, all of whom we immensely enjoy working with. Our team grew over 35%, along with our revenues.

At the beginning of the year, we built and launched our Smart Start packaged solution built on SAP Success Factors. So far, it has been delivered to 10 customers. Our shortest time to value, (signing contracts to going live), was eight weeks – totally dispelling any myth that SuccessFactors is too complex for small organisations. 

Jigsaw won an SAP EMEA Partner Excellence award in 2018 for our efforts and dedication. Our team achieved 100% customer retention for the second year running and our support team resolved over 1800 customer support tickets, where they achieved a customer satisfaction score of 4.6/5. (This data is captured in our case management system and I am happy to share if required).

Last year, Dan Straw was promoted to become Jigsaw Cloud’s Chief Customer Officer, (CCO). This new role is mission critical to our strategy and goals. Dan’s role will put further focus and emphasis on our dedication to our customer’s success and our strong ongoing relationships.

In 2018, Jigsaw expanded beyond the Ireland and UK. In the US, Hope Bailey was appointed CEO of Jigsaw Cloud Inc. Kate Millais joined our team as our Director for EMEA South and she has already launched new offices within South Africa and Spain. In 2019, we plan on opening further offices in additional regions. Through the recent expansions, we are now excited to be working with new customers from different areas of the world.

Jigsaw Cloud is well set for a successful 2019 and I am optimistic as to what the future holds. We are excited to be furthering our product offerings with a packaged payroll solution, together with a payroll bureau service. I am looking forward to globally connecting with SMBs and working together in building their success.

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