ByBox is an international supply chain management company providing intelligent field service management software to help field service teams gain end-to-end visibility and control over their entire supply chain. The company also provides facilities including contactless lockers and warehouse distribution for critical service parts.
ByBox is a fast-growing company with ambitions to grow into a global brand, but its previous HR system couldn’t offer the capabilities the company needed for international expansion and performance management.
They turned to Jigsaw Cloud for help
ByBox wanted to use SAP SuccessFactors due to the platform’s reliability, comprehensive set of advanced capabilities, and intuitiveness.
After consulting with Jigsaw Cloud, the company chose Jigsaw’s Smart Start – an out-of-the-box pre-packaged solution based on SAP SuccessFactors, designed for smaller budgets and faster deployments
“Jigsaw showed us SuccessFactors in action, and we knew it was right for our company, but we wanted to start with just the essential modules. Smart Start was the perfect solution–it met immediate needs, but gave us room to scale as our company grows.”
Atif Hasmi, Management Information, Systems & Benefits Administration Manager at ByBox.
ByBox and Jigsaw Cloud implemented Smart Start–with two core modules in place today
- Employee Central is used to manage key HR processes like sickness reports and annual leave booking
- Performance and Goals is used to create a standardised approach towards performance management across every department, from the warehouse to the analyst team.
“Smart Start has some convenient import and export capabilities that made the data migration process easier, and the Jigsaw team was on-hand for support throughout the entire process. Jigsaw’s support meant we were able to continue the migration remotely –even while our Project Manager was furloughed through part of the project.”
Atif Hashmi – Management Information, Systems & Benefits Administration Manager
